Commercial Property Maintenance

Commercial Property maintenance services should be specifically tailored to each property.

Time and Time again I hear that one company cannot do this or that because it deviates from their daily routine when the season is in full swing.

For example customer A wants their grass to be a specific height where Customer B wants edging done every week.

All these requests can be configured with the initial contract but the CRM software that a company uses for each visit is integral to accomplishing all the things that are specific to an individual account.

Adopting these protocols and implementing a good Customer Relationship Management System is key to a successful company.

The bottom line is a sales person or an owner will promise away, but it is their duty to make sure the requests get passed down the line and the foreman are executing the requests.

This is a product of great management, a good pice of software that allows a company to scale and grow with each client.

Earthtech Landscapes has been in the business long enough to know that one e you get beyond an owner operator that you are only as good as your weakest employee. It is a responsibility that you owe to your customers to make sure that their wants and needs are heard.

We do this my creating a weekly check sheet assigned to each property visit each day, with detailed instructions of the tasks to be performed. No job is complete until all assignments are done. This ensures expectations are met and achieved.

Too many times we have seen the best intentions fall short of the mark and lost in the matrix of the day to day.

Contact us here for a free estimate and be heard!